Following is a list of Frequently Asked Questions to provide further information about the NATSAP Annual Conference.
GENERAL
Q.Who can attend the Conference?
Q. How many attendees do you expect at the NATSAP Annual Conference in Orlando, Florida?
Q. Where is the Conference?
Q. When is the Conference?
Q. Is Continuing Education Credit available?
Q. I would like to locate/message a colleague. How do I do this?
Q. Where can I check my email?
Q. How can I provide feedback on the Conference?
Q. Are discount Walt Disney World Park tickets available for NATSAP Conference attendees and their guests?
CHILD CARE
Q. I would like to bring my child/children to the Conference. Are child care options and activities for children available?
Q. Are there other child care services available?
REGISTRATION
Q. What is the Attendee Registration fee?
Q. What is included in the Attendee Registration fee?
Q. What is the Exhibitor Registration fee?
Q. What is included in the Exhibitor Registration fee?
Q. What are the hours of on-site registration?
Q. When is the Early Bird attendee registration deadline?
Q. Is there a cut-off date for registration?
Q. What is the cancellation/refund policy?
HOUSING & TRAVEL INFORMATION
HOTEL
Q. How do I make my hotel reservation?
Q. What is the deadline for making a hotel reservation?
Q. Is smoking allowed at the resort?
Q. Is there a health club facility available?
Q. What is the charge for using the health club?
Q. Is there a spa available at the hotel?
Q. Does the Walt Disney World Swan and Dolphin offer disabilities and special need assistance for attendees and visitors? If so, who should I contact?
Q. Does the Walt Disney World Swan and Dolphin allow pets at the hotel?
TRAVEL
Q. Are there airline discounts available for NATSAP conference attendees?
Q. How far is the hotel from the Orlando International Airport airport?
Q. What is the cost of a taxi from Orlando International Airport airport to the Walt Disney World Swan and Dolphin?
Q. Is there a special rate for Airport ground transportation for NATSAP Conference attendees?
GENERAL
Q.Who can attend the Conference?
A.The NATSAP Annual Conference is specifically designed for mental health and allied health professionals of all experience levels. Attendees include program owners, directors, administrators, therapists, educators, and other personnel, plus educational consultants, social workers, psychiatrists, psychologists, and guidance counselors, among others.
Q. How many attendees do you expect at the NATSAP Annual Conference in Orlando, Florida?
A. We are anticipating 700+ professionals and over 35 exhibiting companies.
A. The Conference will be held at the Walt Disney World Swan and Dolphin, 1500 Epcot Resorts Boulevard, Lake Buena Vista, FL 32830.
A. The Conference begins on Thursday, February 9, 2012 at 8:00 AM and ends on Saturday, February 11, 2012 at 12:00 noon.
Q. Is Continuing Education Credit available?
A. Yes. Continuing education credit for the Conference is sponsored by The Institute for Continuing Education. Credit is awarded on a session-by-session basis, with full attendance required for the sessions attended. Continuing education contact offered per day: February 9: 4.00 hrs; February 10: 3.00 hrs; February 11: 1.50 hrs. There is no additional fee for continuing education credit verification. Application forms will be available on site.
Q. I would like to locate/message a colleague. How do I do this?
A. Conference attendees can post and receive messages at the hospitality table, located near the registration area.
Q. Where can I check my email?
A. Complimentary Wi-Fi is available in the hotel check-in lobby area, the pool area and guest rooms.
Q. How can I provide feedback on the Conference?
A. Immediately following the Conference, an electronic survey will be emailed to all attendees.
Q. Are discount Walt Disney World Park tickets available for NATSAP Conference attendees and their guests?
A. Yes. Walt Disney World Theme Park tickets can be purchased at a discount for NATSAP Conference attendees and their guests. Click here to view pricing info. Purchase your tickets in advance to take advantages of these savings! To pre-order your tickets, Click here or call 407-566-5600.
CHILD CARE
Q. I would like to bring my child/children to the Conference. Are child care options and activities for children available?
A. The hotel has Camp Dolphin for children (ages 4-12). There are numerous Camp Dolphin adventures for the kids. Activities include seasonal Arts & Crafts, Nintendo Game Cube, Wii, Playstation 2, Playstation 3, X-BOX 360, arcade games, interactive games, books, dinner & dessert at a resort restaurant, and a Disney movie! To make a reservation for your child at Camp Dolphin, click here.
Q. Are there other child care services available?
A. Yes. If you require in-room babysitting services, call one of the local vendors listed below:
|
Vendor |
Phone |
|
Kid’s Night Out |
1-800-696-8105 |
|
All About Kids + More |
1-800-728-6506 |
*Please note that you must make reservations directly with the child care service provider.
REGISTRATION
Q. What is the Attendee Registration fee?
A. Click here for Conference Registration fees.
Q. What is included in the Attendee Registration fee?
A. Registration includes admission to all Conference sessions, exhibits, and networking reception, meals, printed brochure, tote bag, and conference name badge.
Q. What is the Exhibitor Registration fee?
A. Click here for information about the Exhibitor Registration fee.
Q. What is included in the Exhibitor Registration fee?
A. Each Exhibitor may register two individuals per booth at no additional charge which will provide access to all conference sessions and meals. Additional exhibitor representatives may be registered for a fee of $170 per person. If there are additional ticketed events, each vendor representative must pay separately for those activities.
Q. What are the hours of on-site registration?
Wednesday, February 8, 2012
4:00 PM – 6:00 PM
Thursday, February 9, 2012
7:00 AM – 4:00 PM
Friday, February 10, 2012
7:00 AM – 4:00 PM
Saturday, February 11, 2012
8:00 AM – 12:00 PM
Q. When is the Early Bird attendee registration deadline?
A.Tuesday, December 20, 2011
Q. Is there a cut-off date for registration?
A. Yes. The last day for pre-registration is Friday, January 20, 2012.
Q. What is the cancellation/refund policy?
A. Cancellations received in writing via e-mail, FAX or postal service no later than 7 days prior to the conference start date will be issued a refund of 80% of the conference registration fee. There will be no refunds for cancellations received after this date.
HOUSING & TRAVEL INFORMATION
HOTEL
Q. How do I make my hotel reservation?
A. Call 1-800-227-1500 to make a reservation via phone or click here to make a reservation online.
Q. What is the deadline for making a hotel reservation?
A. Reservation requests for NATSAP will be accepted through Saturday, January 14, 2012 or until the block is sold out. We highly recommend that you make your reservation as early as possible.
Q. Is smoking allowed at the resort?
A. No. The Walt Disney World Swan and Dolphin is a non-smoking resort with smoking allowed only in designated outdoor areas.
Q. Is there a health club facility available?
A. Yes. In the Dolphin wing, the Health Club is located on the first floor, west side. It is open daily from 6:00a.m. – 9:00p.m. In the Swan wing, the Health Club is located by the pool area. It is open daily from 6:00a.m. – 9:00p.m.
Q. What is the charge for using the health club?
A. Use of the Health Club is included in the Resort Service Fee and is available for guests age 16 and older.
Q. Is there a spa available at the hotel?
A. Yes. The Mandara Spa is located in the Walt Disney World Dolphin. If you would like to make a reservation, please call 407-934-4772 or click here to reserve online.
Q. Does the Walt Disney World Swan and Dolphin offer disabilities and special need assistance for attendees and visitors? If so, who should I contact?
A. Yes. The Walt Disney World Swan and Dolphin Resort offers guest rooms designed to accommodate guests with disabilities. For more information click here.
Q. Does the Walt Disney World Swan and Dolphin allow pets at the hotel?
A. Pets are not allowed at the Swan or Dolphin wings with the exception of guide dogs for the visually impaired. However, there are 5 kennels at the Walt Disney World® Resort. One kennel is located at each of the main theme parks and there is also a kennel at Fort Wilderness. No reservations are required, and the cost is just $6 per day and $11 per day for overnight use. More detailed information is available by calling Disney Information at 407-824-2222.
TRAVEL
Q. Are there airline discounts available for NATSAP conference attendees?
A. Yes. NATSAP has negotiated discount airfare rates for conference attendees with Delta and AirTran.
Click here for more details.
Q. How far is the hotel from the Orlando International Airport airport?
A. The distance from the Orlando International Airport to the Walt Disney World Swan and Dolphin is 20 miles/30 minutes.
Q. What is the cost of a taxi from Orlando International Airport airport to the Walt Disney World Swan and Dolphin?
A. The one-way taxi fare is approximately $70.00.
Q. Is there a special rate for Airport ground transportation for NATSAP Conference attendees?
A. Yes. Should you choose to pre-arrange your ground transportation, NATSAP has negotiated the following discounted rates with Mears Motor Shuttle: $34.00 (adult), $27.00 (child), per person round trip with coupon. Call 1-800-759-5219 to make your reservations via telephone. The Mears priority code is 409925079. Click here to make an online reservation with Mears.
